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Service · AI automation
AI automation of business processes
We find where your team loses hours to routine and hand those steps to AI and integrations, from the first audit to a working launch.
What we automate.Routine that AI and integrations take over
Typical tasks we start with. The audit shows which of them pay off in your company.
Documents and data entry
Data from invoices, contracts and spreadsheets lands in your CRM or accounting system without retyping.
Sales and CRM
Leads are enriched and assigned, deal statuses updated, reminders and follow-ups sent on time.
Reports
Numbers from several systems are gathered into one report on a schedule instead of a manual export every week.
Customer support
An AI assistant answers typical questions from your knowledge base and hands complex cases to people.
Team knowledge
An assistant over your documents and instructions: answers in seconds instead of a search through chats.
How we work.Audit, plan, launch
- 1
Audit
We map how work really moves through your team: who does what, in which tools and how long it takes.
- 2
Plan
We pick the steps where AI and integrations save the most hours and agree on scope, timeline and expected effect.
- 3
Launch
We build the automation, connect it to your tools, test it on real data, show the team how to use it and tune it after launch.
Why Rozum.Automation that pays off, not automation for its own sake
01
Hours first
We start from where time is lost, not from a fashionable tool, and automate only what gives a visible effect.
02
Our own products
We automate routine in our own product too: GoodsCRM takes the shipping routine off online stores.
03
One team
The same people analyse your processes, build the solution and support it after launch.
Questions.About AI automation
Which processes can be automated with AI?
Repetitive steps that follow rules or patterns: handling requests and documents, moving data between systems, reports, typical customer questions. The audit shows which of them are worth automating in your case.
How long does an automation project take?
It depends on the process and the number of systems involved. After the audit you get a plan with scope and timeline before any development starts.
Do we have to change the tools we use?
Usually not. We connect to the CRM, spreadsheets, messengers and services you already use through their APIs and integrations.
What about our data?
We agree in advance which data an automation may use, give it access only to that data and document where the data goes.
How much does it cost?
The price depends on the scope. We name it in the plan after the audit, so you know the cost before anything is built.
Find out what can be automated in your company
Tell us how your team works, and we’ll suggest where to start.